Account Setup & Settings

How to disable the HeyOrca support team's access to your account

Get help faster by leaving the default setting on!

Written by Casey Russell
Updated over a week ago

Troubleshooting tips for connecting your Social Channels in HeyOrca

Not seeing the channel you want to connect in HeyOrca? We can help!

Written by Casey Russell
Updated over a week ago

Troubleshooting Instagram Analytics

Can't see your analytics for your Instagram page? Here are some tips based on the common issues we have seen!

Written by Casey Russell
Updated over a week ago

How to add more calendars to your account in HeyOrca

Is your team growing? We can help!

Written by Casey Russell
Updated over a week ago

Troubleshooting HeyOrca running speed

Is the application running slower than normal for you? Try these tips to help!

Written by Casey Russell
Updated over a week ago

Connect a TikTok Demo Channel in HeyOrca

Connect a demo TikTok channel and start Storyboarding!

Written by Casey Russell
Updated over a week ago

Creating a New Calendar

Add another unique client calendar to your HeyOrca account

Written by Stephanie Schwartz
Updated over a week ago

Editing Your Calendar Settings

Edit your social accounts, team members, stakeholders, and timezone - all in your team settings!

Written by Stephanie Schwartz
Updated over a week ago

How to Connect an Instagram Account to HeyOrca

Connect your Instagram Business account to schedule content in HeyOrca!

Written by Casey Russell
Updated over a week ago

How to Reauthorize an Instagram Account in HeyOrca

Re-connect your Instagram account in HeyOrca

Written by Casey Russell
Updated over a week ago

Connect an Instagram account to Facebook

Connect your Instagram and Facebook accounts in these easy steps!

Written by Ayla Lawlor
Updated over a week ago

Connecting a Buffer account to your calendar

Connect a Buffer account to directly publish single image posts to Instagram!

Written by Katie Thompson
Updated over a week ago

Connecting Social Accounts to a Calendar

Connect social media accounts to your various client calendars

Written by Casey Russell
Updated over a week ago

Disabling Publishing for a Social Account

Plan, Collaborate, Share, and Receive feedback, without publishing directly to a social account

Written by Stephanie Schwartz
Updated over a week ago

Reauthorizing your Social Accounts

Learn how to tell if your account needs to be reauthorized and how to fix it. 👌

Written by Stephanie Schwartz
Updated over a week ago

Troubleshooting Reauthorization

Having trouble reauthorizing? Here are some tips based on the common issues we have seen!

Written by Stephanie Schwartz
Updated over a week ago

What Are Demo Accounts and How Do I Use Them?

Using demo channels to enhance your content plan

Written by Stephanie Schwartz
Updated over a week ago

How to set your Instagram Notifications

Set up your Instagram notifications to enhance your team’s workflow

Written by Stephanie Schwartz
Updated over a week ago

Post Approval Reminders

Set up email notifications to be reminded when content needs to be approved

Written by Stephanie Schwartz
Updated over a week ago

Color Coding your Social Media Accounts

Color code duplicate social accounts to visually differentiate which account you’re creating content for

Written by Stephanie Schwartz
Updated over a week ago

Changing your Timezone

Change your calendar’s timezone in HeyOrca

Written by Stephanie Schwartz
Updated over a week ago

Inviting Your Internal Team Members to HeyOrca

Getting your team members set up in HeyOrca

Written by Stephanie Schwartz
Updated over a week ago

Internal Roles & Permissions

Internal members can be assigned three unique roles in HeyOrca

Written by Stephanie Schwartz
Updated over a week ago

Removing Internal Team Members from HeyOrca

How to manage team transitions as your company evolves

Written by Stephanie Schwartz
Updated over a week ago

Add External Members (or Clients) to HeyOrca

Set up your clients to review & approve content in HeyOrca

Written by Stephanie Schwartz
Updated over a week ago

External Roles & Permissions

Clients can be assigned three unique roles in HeyOrca

Written by Stephanie Schwartz
Updated over a week ago

Customizing Your Notification Settings

Understand and edit your notification settings

Written by Stephanie Schwartz
Updated over a week ago

Changing & Resetting Your Password

Updating your password in HeyOrca

Written by Stephanie Schwartz
Updated over a week ago

Billing & Payments

Update your payment infromation

Written by Stephanie Schwartz
Updated over a week ago