Only Organization Owners have the ability to access the Payment Settings. Please note that this is different from being a Workspace/Calendar Owner.
If you need to know who is an Organization Owner in your account, you can view this in the Organization Settings.
Update your payment method
To update the payment method on file, navigate to your payment settings by hovering over your Profile image on the bottom left-hand side of HeyOrca, and then clicking into Payment Settings.
On the payment page, select Add Card.
Fill in your details and select Payment Info.
Fill in your card details and select Pay to save your changes.
*This will update the default card on file.
View receipts
If you'd like to review your previous receipts, an Organization Owner is able to view all of the invoices that have been paid for your account through the Payment Settings.
You can access this by hovering over your Profile image on the bottom left-hand side of HeyOrca, and clicking into Payment Settings. You will see the receipts listed below the option to update your payment information, and under your current subscription
*Please note that the amounts displayed next to the receipt within the app, may be the amount before a custom discount is applied. You will see the updated amount within the receipt itself.
Need help obtaining a receipt?
Our Customer Care team can also obtain any specific receipts your team needs. For security, our team will only share receipts and subscription details with the Organization Owners on the account, or main and financial contacts listed on the account.
You can reach out to us by clicking on the chat bubble on the bottom right-hand side of HeyOrca!
