Only owners of the HeyOrca account, or the main/billing contact on our system, have the ability to change the credit card used for your subscription.
*Please note that this is different from being a Calendar Owner.
Updating your Payment Information
If you are an Organization Owner on the account, to update that information, navigate to your payment settings by hovering over your Profile image on the bottom left-hand side of HeyOrca:
*If you do not see the Payment Settings option, you are not an Organization Owner. You can reach out to the Owner of your Organization who can make you an Organization Owner.
On the payment page, select “Add Card”:
Fill in your email and details, and select “Payment Info”:
Fill in your card number, expiry date, and CVC, and select “Pay” to save your changes:
The card you added will be the new default card for your subscription.
Invoices
If you'd like to review your previous invoices, an Organization Owner is able to view all of the invoices that have been paid for your account through the Payment Settings. You can access this by hovering over your Profile image on the bottom left-hand side of HeyOrca:
*If you do not see the Payment Settings option, you are not an Organization Owner. You can reach out to the Owner of your Organization who can make you an Organization Owner.
You will see the receipts listed below the option to update your payment information and under your current subscription:
Our Customer Care team can also send any specific invoices your team needs to the main/financial contact on file for your team. You can reach out to us by clicking on the chat bubble on the bottom right-hand side of HeyOrca!
