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Connect and publish to TikTok

Learn how to connect your TikTok personal profile and company page and understand publishing for TikTok through HeyOrca.

Due to TikTok’s API requirements, in order to publish directly to TikTok, you must:

  • Be logged into the account you’re trying to connect.

Connect your TikTok account

Log in to the TikTok account you’re connecting to and have it open in another tab while you’re connecting it to HeyOrca. Then, follow the steps below to get the account connected:

  1. From your workspace, go to Settings.

  2. From the Integrations tab, click Add account.

  3. Find the TikTok tile from the Integration options and click Connect

  4. Click Continue from the connection page, then follow the authorization prompts from TikTok.


Supported Post types

With HeyOrca, you can plan and publish video posts directly to TikTok. Here are the specs for publishing to TikTok though HeyOrca:

  • Video duration: 3 seconds to 10 minutes

  • Video dimensions: Between 360 × 360 px and 4096 × 2160 px

  • Frame rate: 23–60 frames per second (fps)

  • Supported file formats: MP4 and MOV

  • Recommended Aspect Ratio: 9:16 or 1:1

  • Recommended Resolution: 540 pixels and above

  • Maximum Size: 1 GB

  • Descriptions of up to 2200 characters

👀 FYI: HeyOrca currently does not support image/carousel posts for TikTok.


Add a custom thumbnail to your TikTok post

A custom thumbnail helps you control how your video appears in your TikTok grid on your profile, keeping your content on-brand. You can upload your own cover image or choose a frame from your video to help your community instantly recognize and engage with your content.

  • Custom thumbnails are available for directly published TikTok videos

  • Thumbnail changes must be made before the video is published

To select your custom thumbnail:

  1. Open your TikTok post and navigate to the preview carousel under the post preview. Click on the three dots on the corner of the video you want to add a thumbnail to.

  2. Click Edit

  3. You can either:

    1. Upload a custom thumbnail by selecting a file from your device, choosing an image from a connected platform, or dragging and dropping an image into the upload window.

    2. Use the slider to scroll through your video to select a thumbnail from the video.

  4. Once your thumbnail has been either uploaded or selected, click Save.

  5. Your custom thumbnail will now appear in the video preview.

👀 FYI: Videos published through HeyOrca use TikTok’s API, which means some thumbnail behaviour may still vary slightly once published on TikTok.

Add Trending Audio to your TikTok

HeyOrca's trending audio feature enables you to preview, add and publish content directly to Instagram and TikTok with available trending audio. TikTok displays the top 100 music tracks from their Commercial Music Library based on the selected filters.


Limitations

Image Posts

While TikTok allows images and carousel posts natively in their app, there is a limit of 1 video file for TikTok posts in HeyOrca. To publish image carousels to a post scheduled in HeyOrca, set it to notification publishing to post natively in the TikTok app.


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