HeyOrca makes managing multiple clients simple - each client has their own separate workspace and media library.
Only Organization Owners of the HeyOrca account, or the main/financial contact on our system, have the ability to adjust workspaces from your team's subscription.
*Please note that this is different from being a Calendar Owner.
At the moment, only monthly subscriptions can be adjusted through the Payment Settings.
If you have a quarterly, bi-annual, or annual plan and need to add new calendars, please reach out to our team at customercare@heyorca.com.
Adjust your subscription
Step 1: Hover over your Profile image on the bottom left-hand side of HeyOrca:
Step 2: You will see your Current Subscription listed on this screen and it will display the number of calendars on your plan, as well as the pricing per calendar.
You can click on Manage Subscription on the right-hand side to adjust your subscription.
*Please note...
If you do not have the option to click on Manage Subscription, or you see a message saying that you cannot adjust the subscription, this may be because you are currently on a custom plan or quarterly/bi-annual/annual subscription. Any adjustments to a custom monthly plan would have to be completed by our Customer Care team.
Step 3: You will have the option to add or remove calendars from your current subscription, as well as the option to switch to a different workspace tier or add add-ons!
For example, if you are currently on a Basic workspace plan, you will see the option to upgrade to our Pro tier, or include add-ons to your existing Basic workspaces.
Step 4: Once you've adjusted your subscription to the new number of calendars you need, you can click on Complete Purchase at the bottom of the screen.
Have questions about how add-ons work? Check out our pricing page for details of what's included, or our FAQs about them!
Please note: You will not be able to downgrade your subscription if the number of calendars on your account is greater than the new number of calendars that you are trying to set for your subscription.
Assign add-ons to your workspace
Add-ons can only be added to Basic workspaces, as Pro workspaces have access to all features.
If you've recently purchased an add-on and would like to include it in one of your Basic workspaces, you can follow the steps below.
Step 1: Click into the Settings of the workspace you'd like to include the add-on to.
Step 2: Under the workspace name, you'll see a label for the calendar tier. Click into the pencil icon.
Step 3: Select the add-on you'd like to include from the dropdown and then click Update.
*The dropdown will only display the add-on if there are unused add-ons in your plan. At this time, add-ons are not transferable among workspaces within the same billing period.
That's it! You can now access that specific add-on in this workspace.







