HeyOrca makes managing multiple clients simple - each client has their own separate workspace and media library.
Only Organization Owners of the HeyOrca account, or the main/financial contact on our system, have the ability to adjust workspaces from your team's subscription.
*Please note that this is different from being a Calendar Owner.
At the moment, only monthly subscriptions can be adjusted through the Payment Settings.
If you have a quarterly, bi-annual, or annual plan and need to add new calendars, please reach out to our team at customercare@heyorca.com.
Adjust your subscription
Step 1: Hover over your Profile image on the bottom left-hand side of HeyOrca, and click into Plan:
Step 2: You will see all your currently used and unused workspaces listed. You can create new calendars on this page, or click into Manage Plan to adjust your subscription.
*Please note...
If you do not have the option to click on Manage Plan, or you see a message saying that you cannot adjust the subscription, this may be because you are currently on a custom plan or subscription. Any adjustments to a custom monthly plan would have to be completed by our Customer Care team.
Step 3: Adjust your subscription
Add a calendar to your subscription
You can scroll to the bottom and click 'Add calendar.'
Once added, click 'Confirm Plan Changes.' You will see a full breakdown of the upcoming charges and your payment moving forward.
Switch a calendar tier or add an add-on to an existing calendar
You can locate the calendar that you'd like to switch the tier for, and select the drop down to change it to what you need.
*If you have a Basic calendar, you will be able to see the + symbol to introduce add-ons, on to that calendar:
Once done, click Confirm Plan Changes.
Remove a calendar from your subscription
Locate the calendar you no longer need, and click on the three dots next to it. You'll see the option to Remove and Delete the calendar:
Please note: Removing a calendar on this page, would fully remove the calendar itself from the account. You will see a notice that says until when that calendar will be active - this will line up with your next billing period.
If you'd like to delete just the calendar, and not update the subscription so you can use that space for a new client/brand, you can go to the calendar settings and delete that calendar, or speak with our team to archive it for future use.
Once done, click Confirm Plan Changes.
Once you've made all your changes...
Step 4: Once you've adjusted your subscription to the new number of calendars you need, you can click on Complete Purchase at the bottom of the screen.
Have questions about how add-ons work? Check out our pricing page for details of what's included, or our FAQs about them!