I have multiple HeyOrca workspaces. Do add-ons apply to all of my workspaces?
I have multiple HeyOrca workspaces. Do add-ons apply to all of my workspaces?
Add-ons apply to individual workspaces. This way, you can customize each workspace to just what you need.
Please note: Add-ons are not transferable between workspaces at this time.
I have multiple clients with different needs. Can I mix and match plans or add-ons?
I have multiple clients with different needs. Can I mix and match plans or add-ons?
You sure can! For example, if you have two Basic plans, you can add Reporting and Social Listening to one of them, and Social Listening and Social Inbox to the other. To manage add-ons for your Basic plans, visit your Payment Settings in HeyOrca. You will need to be an Organization Owner to view the Payment Settings.
Looking to mix and match plan types? We support that too! For example, you can purchase a Pro workspace for one of your clients and a Basic tier for another.
If you’re an existing HeyOrca user who wants to mix and match plan types, please contact customercare@heyorca.com. Not yet a HeyOrca user? Please get in touch with us here.
Can I edit the add-ons for each of my workspaces?
Can I edit the add-ons for each of my workspaces?
Yes, Calendar Owners and Organization Owners can add and remove add-ons for HeyOrca workspaces.
To edit your add-ons, you can head over to the calendar you’d like to adjust and click into the Workspace Settings.
From there, you should see the workspace name, timezone, and below it, a label identifying the plan type (either Basic or Pro). Click into the pencil next to the label and adjust your add-ons in the drop-down!
You can also do this in the Payment Settings!
You will see the option to Manage Subscription on the right:
How much does it cost?
How much does it cost?
Our Basic workspaces start at $59/month USD, and our Pro workspaces start at $149/month USD.
If you’re interested in the Basic workspace, you can include the following add-ons at:
Reporting - $59/month USD per workspace
Social Inbox - $39/month USD per workspace
Social Listening - $39/month USD per workspace
Think you might need more than 10 workspaces? Get in touch with our team to book a tour and we can work on some pricing that meets your needs!
Are add-ons billed monthly or annually? Do add-ons renew automatically?
Add-ons follow the billing period you choose or currently have. If you already have a monthly subscription, any add-ons introduced follow the same billing cycle and date as your existing monthly subscription.
Add-ons are set to renew automatically, like workspaces. We recommend making any necessary changes before your next billing period.
Are add-ons billed monthly or annually? Do add-ons renew automatically?
Are add-ons billed monthly or annually? Do add-ons renew automatically?
Add-ons follow the billing period you choose or currently have. If you already have a monthly subscription, any add-ons introduced follow the same billing cycle and date as your existing monthly subscription.
Add-ons are set to renew automatically, like workspaces. We recommend making any necessary changes before your next billing period.
Can I add or remove add-ons mid-contract? Are add-ons prorated?
Can I add or remove add-ons mid-contract? Are add-ons prorated?
You can add new add-ons at any point, and they will be pro-rated based on when in your billing period they are added. Once add-ons are added to your subscription, they can only be removed for the following billing cycle.
Is there a trial? Can I try the add-ons before I purchase them?
Is there a trial? Can I try the add-ons before I purchase them?
Every new HeyOrca trial gets 14-day free access to our Pro workspace! This trial will grant you access to all of our features and add-ons, so you can try the ones you are interested in or need.
If you’ve already completed your 14-day trial or already have a subscription with Basic workspaces, you can reach out to our team at customercare@heyorca.com with any questions you have about the features and add-ons available, and we’d be happy to help!