When you connect a Facebook, Instagram, or LinkedIn Company page to a Workspace, HeyOrca will pull in posts you've already published on that channel and adds them to your Calendar to show real posting history for that channel.
đ Before you start
Past post import is currently available for Facebook, Instagram, and LinkedIn Company pages.
Import brings in posts published from today back to the first of last month.
Import will run automatically when you connect a supported channel.
What gets imported
Posts already published from today back to the first of last month.
Posts published on the channel itself, regardless of how they went out including posted natively in the social channel, through Meta Business Suite, through another scheduling tool, or previously through HeyOrca.
Posts already in your Workspace aren't imported again.
â ď¸ Import will only add organic posts and Reels for these social channels.
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HeyOrca doesn't import Stories, shares or reposts, polls, check-ins, or other unsupported and private post types. Scheduled or draft posts on the source platform will not be imported either, only posts that are already published.
Import past posts by connecting a new social channel
1. Open the Workspace you want to add a channel to.
2. To connect a Facebook, Instagram, or LinkedIn business page, you can:
Go to the Workspace Settings and add them there.
Add a social channel from the Bulk Actions in the top right of the Calendar view.
HeyOrca starts importing automatically. A loading indicator shows how many posts have been imported so far.
Find imported posts on your calendar
Imported posts appear on the calendar on the dates they were originally published.
đ FYI: Imported posts look the same as posts created in HeyOrca. Open the post to see an "Imported from [platform]" label confirming it was imported.
Reuse an imported post
Imported posts cannot be deleted or edited (like any other published post, it stays as is.) To make changes, copy it to another channel instead:
In your Calendar, open the post.
From the Edit bar, copy the post to another channel.
Adjust the content.
Publish.
If the original media file no longer exists, HeyOrca restores it as part of the import.
âď¸Tip: Copy the post to your Content Library to reuse the post as a template for evergreen content.
View performance data on imported posts
Performance data appears on imported posts about 48 hours after import, based on what your subscription tier allows you to see.
FAQ: Importing Past Posts
How far back does import go?
How far back does import go?
Import brings in posts published from the channel connection date back to the first of last month.
Example: If I connect my Instagram channel on August 20, past posts that will be imported upon connection will be from July 1 to August 20.
Which channels support past post import?
Which channels support past post import?
Facebook, Instagram, and LinkedIn Company pages.
Does importing past post work for importing from other social media management tools?
Does importing past post work for importing from other social media management tools?
No, currently importing past posts is only available for importing from Facebook, Instagram and LinkedIn Company Pages.
Does import include posts I published outside HeyOrca?
Does import include posts I published outside HeyOrca?
Yes! HeyOrca reads the channel's existing posts, so it doesn't matter whether they went out natively, through another scheduling tool, or through HeyOrca previously.
Will scheduled or draft posts import?
Will scheduled or draft posts import?
No. Only posts that are already published on the channel will import.
Will HeyOrca keep importing new posts I publish elsewhere?
Will HeyOrca keep importing new posts I publish elsewhere?
No. Import runs once, when you connect the channel, and doesn't continue after that.
My imported posts don't show performance data. Is something wrong?
My imported posts don't show performance data. Is something wrong?
No. Performance data can take up to 48 hours to appear after import.
Some of my posts didn't come in. Why?
Some of my posts didn't come in. Why?
HeyOrca doesn't import Stories, shares or reposts, polls, check-ins, or other unsupported and private post types. Import focuses on organic posts and Reels.
If a post still seems to be missing, it may have failed to import individually so reach out to the Customer Care team so we can take a closer look at the import.
Can I choose which posts get imported?
Can I choose which posts get imported?
Not currently. Import runs automatically for every supported channel you connect.
Do imported posts count toward my Free plan's post limit?
Do imported posts count toward my Free plan's post limit?
No. Imported posts don't count against your monthly post limit.
Can I tell which posts were imported?
Can I tell which posts were imported?
Yesâin the Calendar view, imported posts look the same as posts created in HeyOrca but if you open the post, there will be a message that says "Imported from [platform]" label confirming it was imported.
Does Oscar use imported posts to help generate answers?
Does Oscar use imported posts to help generate answers?
Yes. Imported posts are included as context for Oscar, the same as posts created in HeyOrca.