HeyOrca lets you choose which notifications you receive, how you receive them, and how often so you can stay informed in the intervals that work best for you. You can set notifications separately for each workspace you belong to.
Notifications you can customize
You and your team can customize notifications for:
Approvals
Revisions
Comments
Mentions
Ad account reauthorization
Community Management
Approval Reminders
Failed Posts
Access your Notification settings
1. Click your Account settings on the top right corner of your window to open the Account settings menu.
2. Select Notification Settings.
3. Use the arrow next to a workspace to open its notification settings, or select Expand All to open every workspace at once.
👀 FYI: Each Workspace has its own notification settings, so you can match notifications to each team's workflow.
Set your email notification frequency
For each notification type, choose how often you want to receive emails:
Live — You receive notifications in real time
Hourly — You receive one email per hour with consolidated updates
Daily — You receive one email per day at 4:00 pm EST with consolidated updates
Off — You don't receive email notifications
⚠️ Approval Reminders and Failed Posts can only be set to Live or Off.
Approval Reminders let you know when content is close to its publishing time, and Failed Posts let you know if content fails to publish.
Turn mobile app notifications on or off
Where available, each notification type can also be turned On or Off for in-app notifications.
Set Community Management notifications
If you're using the Social Inbox feature, you can choose the email frequency for each engagement type:
Comments
Mentions
Direct messages
Manage notifications for other users
If you're the Organization Owner, you can also manage notification settings on behalf of any External Stakeholders in your Organization.
This lets you adjust what they receive as they do not have a log in to change these settings themselves. To learn how, go to our Manage notifications for other users Help Centre article.