HeyOrca differentiates between internal team members (anyone in your agency) and external members (your clients).

There is one major difference between internal and external members:

  • Internal members can be assigned to, or request to join, multiple teams in your agency.
  • External members are confined to whichever team they are assigned to.

The roles for each team member can vary from team-to-team, depending on their involvement in the content creation process for each client. There are 3* distinct roles to choose from:

INTERNAL MEMBER ROLES

All internal members will log in to HeyOrca with an email and password.

Admin

Admins are able to create content, approve/reject content, and leave comments.
They have access to the calendar, the libraries, team settings, and analytics.

Copywriter

Copywriters are able to create/edit content, and leave comments, but cannot approve/reject content to have it publish. 

They have access to the calendar, the libraries, and analytics.

Stakeholder

Stakeholders are only able to approve/reject content, and leave comments.

They have access to the calendar, the libraries, and analytics. 

*Team Owner
Each team in HeyOrca has a team Owner. The permissions for this role are the same as an internal admin - the only difference being that a Team Owner has the ability to delete the team.

For an explanation on how to invite internal members to your teams, check out the following article:

Have any questions? Tweet us @HeyOrca or send us a message any time 👌

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