HeyOrca is a social media management tool designed for teams and agencies. It helps you schedule content, get client approvals, track performance, and collaborate – all in one place.

A calendar refers to your HeyOrca dashboard, where you plan, organize, and schedule content. You can switch between multiple calendars via the main dashboard or the left-hand panel. Each calendar includes up to 10 social accounts and unlimited users.

Reauthorization is the process of re-pairing your social accounts with HeyOrca. Most platforms require this every 60–90 days due to permission changes, page size, or platform updates. The reauthorization dashboard makes it easy to see which accounts need re-pairing and reconnect them.

Yes! We provide guidance and training for teams migrating from tools like Hootsuite or Sprout.

Pricing depends on the plan. All calendars include unlimited users, and additional social accounts beyond 10 cost $10 each.

Yes! HeyOrca offers bulk discounts, which are applicable when you sign up for 5 or more calendars.

No, you can pay monthly. Annual plans save you 15%.

Yes! The Solo plan supports 1 user, 2 social profiles and the ability to schedule up to 15 posts per month.

Yes! 25% off monthly plans, or 40% off annually (25% non-profit + 15% annual discount). Documentation is required.

Absolutely. If you’re on a monthly subscription, any changes (like adding or removing a calendar) will be pro-rated and applied automatically. For biannual or annual subscriptions, changes will take effect at the start of your next billing period.

Monthly subscribers must cancel before the next payment date. Annual subscribers must cancel before renewal. Your Account Manager will notify you before your plan renews.

Most users have one calendar per client. You can schedule multiple clients in a single calendar, but clients may see each other’s content. Reach out to Customer Care if you need help planning.

Facebook, Instagram, LinkedIn, TikTok, Threads, YouTube, X (Twitter), Google Business Profile, Pinterest, and more via mobile app notifications.

Yes! Post to multiple social networks simultaneously and save time managing content.

Yes! All pro plans track:

Every paid plan comes with unlimited users. Add team members and clients without worrying about extra fees or seat limits.

HeyOrca lets you schedule short-form videos alongside images and text posts across supported networks.

It depends on the role you assign and what you choose to share. Learn more about External Roles to determine the best fit for your agency-client relationship.

External Stakeholders do not get email invites. If a client with a different role didn’t receive an invite, contact customercare@heyorca.com or use the in-app chat.

Notifications set to “Live” can fill your inbox. Try setting approvals and comments to “Daily” or “Hourly” while keeping @mentions on “Live” so you never miss important updates. Customize notification settings to suit your workflow.

We focus on client collaboration and simplicity. Manage all social accounts, get approvals, build communities, and enjoy unlimited users – all without complex setups.

HeyOrca combines scheduling, client approvals, and reporting in one platform, often at a lower cost and with a simpler interface designed for teams and agencies.

HeyOrca was designed for agencies needing client approvals, collaboration, and multi-account management.

Yes, track competitors, analyze engagement, and benchmark performance across channels.

In-house teams: Streamlined collaboration, easier scheduling, cross-channel reporting.

Agencies: Client approval workflows, multi-client calendars, unlimited users, and faster content turnaround.

HeyOrca provides reports on engagement, top posts, and community growth for all connected social networks.

HeyOrca allows unlimited storage for your media library, so you can easily access and reuse media across clients and campaigns.